FAQ

Here you can find the answers to most frequently asked questions.

Booking

    How do I book a chalet?

    How do I book a chalet?

    Is there a minimum stay requirement?

    Is there a minimum stay requirement?

    Can I make changes to my booking?

    Can I make changes to my booking?

Amenities

    What amenities are included in the chalet?

    What amenities are included in the chalet?

    Are linens and towels provided?

    Are linens and towels provided?

Payment

    What forms of payment do you accept?

    What forms of payment do you accept?

    When is payment due?

    When is payment due?

Cancellation policy

    What is your cancellation policy?

    What is your cancellation policy?

    What happens if I need to cancel my reservation?

    What happens if I need to cancel my reservation?

General

    Are pets allowed in the chalets?

    Are pets allowed in the chalets?

    Is smoking allowed in the chalets?

    Is smoking allowed in the chalets?

    Do you offer discounts for longer stays?

    Do you offer discounts for longer stays?

About us

Swiss Chalet's

We have honed our expertise for over 20 years - delivering award winning travel destinations.

20+ years of experience

5000+ guests served

20+ awards received

About us

Swiss Chalet's

We have honed our expertise for over 20 years - delivering award winning travel destinations.

20+ years of experience

5000+ guests served

20+ awards received

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